Catherine Street Dental Practice Publication Scheme

Welcome to the Catherine Street Dental Practice Publication Scheme. This is a guide to the practice as required by the Freedom of Information Act 2000 and should be read in conjunction with out Practice Information Leaflet (pil). The individuals who consist in the practice are listed in our pil.

This publication scheme is a complete guide to the information routinely made available to the public by Catherine Street Dental Practice. It is a description of the information about our dental practitioners and practice that we make publicly available. Some information is not made publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness. Some items are accessible on our web site at

how is the information made available?

The information within each class is available by contacting the practice. At present all information is available free-of-charge except as noted in cost of information below.
your rights to information:

The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost, and how the decisions are made.

From January 1st 2005 it will oblige the practice to respond to requests about information that it holds recorded in any format. It will create a right of access to that information. These rights are subject to some exemptions which have to be taken into consideration before deciding what information it can release.

Under the Data Protection Act 1998, you are also entitled to access your dental records or any other personal information held about you and you can contact the practice to do this.


If you have any comments about the operation of the publication scheme & how we have dealt with your request for information from the scheme, or any other aspect of the practice please write to the Practice Manager at the practice.

Classes of information:

All information at the Catherine Street Dental Practice is held, retained, and destroyed in accordance with nhs guidelines. Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the nhs Openness Code or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all classes within the publication scheme. The information on this scheme is grouped into the following broad categories:
1. Who we are
Details of the practice, organisational structures, key personnel are given in our pil.
2. Regular publications and information for the public
Guidance and information leaflets. A list of current information leaflets is available from the practice. Many leaflets are on our website.
3. Complaints
Policies, procedures and contacts for complaints are given in our leaflet “How to Complain” available from the practice and the website.
4. Our policies and procedures
General policies and procedures in use within the practice. These include, but are not restricted to, data protection, prescribing and prescription, & health and safety. Our policies are available by application to the practice.
5. This Publication Scheme
This publication scheme will be updated from time-to-time and this leaflet will be altered accordingly. The current version is 04/06. The practice will be able to tell you if there is a newer version.

Cost of information:

For the most part, we will charge you only for hard copies. Most information is available free, but there will be a charge for some items. The charges will vary according to how information is made available. Charges are as follows:
1. Via the Dental Practice Web Site—free of charge, although any charges for an internet service provider and personal printing costs would have to be met by the individual. For those without internet access, a single printout as on the website would be available by contacting the practice. Requests for multiple printouts, or for archived copies of documents which are no longer accessible or available on the web, may attract a charge for the retrieval, photocopying, postage etc.. We will let you know the cost and charges, which will have to be paid in advance. We will not provide printouts of other organisation’s websites.
2. Leaflets and brochures—free of charge for leaflets or booklets on, for example, services we offer to the public. A list is available from the practice.
3. Email will be free of charge unless stated otherwise.

useful resources
Web sites:
This is the Information Commissioner’s web site.
This is the Lord Chancellor’s web site.
This is the nhs Freedom of Information web site.
Wiltshire’s Primary Care Trusts web site .

nhsOpenness Code

foi Act 2000

Code of Practice under Section 45 foi Act 2000

Code of Practice under Section 46 foi Act 2000


Material available through this publication scheme is subject to the dental practice’s copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner that will not mislead. Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme. For hmso guidance notes see